Homeowners Association (HOA) Management Services
At SLPM Association Management, we specialize in delivering professional, responsive, and custom-tailored Homeowners Association Management services across the San Francisco Bay Area. Whether your community is a small condominium complex or a large neighborhood HOA, our mission is to empower your Board and members through trusted leadership, smart financial stewardship, and proactive maintenance oversight.
With more than 30 years of local experience, we understand the challenges HOAs face — balancing budgets, enforcing rules fairly, maintaining common areas, and fostering a positive community environment. We partner with your Board as fiduciaries and advisors to deliver results that preserve and increase property values while keeping your residents satisfied.
Why Choose SLPM for HOA Management
- Local expertise in the East Bay — SLPM has deep roots in San Francisco Eastbay and surrounding communities. We understand local codes, vendor networks, and community expectations.
- Three decades of proven performance — For over 30 years, we’ve provided consistent, reliable, and high-quality association management services to communities throughout the region.
- Tailored service packages — We don’t use a “one-size-fits-all” approach. We work with your Board to define the right mix of services, from basic administration to full turnkey management.
- Full transparency and responsiveness — Regular reporting, open communication, and prompt action. We believe in building trust and accountability with associations and homeowners alike.
- Compliance-focused and risk-aware — In California, HOAs must comply with the Davis-Stirling Act, state disclosures, and local regulations. Our team handles legal filings, document maintenance, and governance best practices so your Board remains compliant.
When you work with SLPM Association Management, you’re not just hiring an association manager — you’re gaining a committed partner dedicated to helping your community thrive.
Our HOA Management Services
We offer a full suite of services spanning administrative operations, financial management, maintenance oversight, and community relations. Each service package is customized to meet the size, budget, and complexity of your association.
1. Administrative & Governance Support
- Prepare and manage Board and committee meetings, including agendas, minutes, and follow-ups
- Enforce rules and regulations, handle violation notices, appeals, and compliance tracking
- Oversee elections and voting, with transparent procedures and certified results
- Deliver welcome packages and onboarding for new homeowners
- Maintain an accurate owner/member database, communication logs, and records
- Transparently manage vendor bidding and procurement with competitive pricing
- Ensure compliance with association bylaws, CC&Rs, and required disclosures
- Handle correspondence, community notifications, and owner inquiries
2. Financial & Accounting Management
- Prepare and distribute monthly financial statements, including balance sheet, income statement, and cash flow reports
- Develop and manage annual budgets, monitor variances, and assist with long-term planning
- Administer dues billing and collections, handling late payments and assessments
- Manage accounts payable and process vendor invoices
- Track reserve funds and support long-term capital maintenance planning
- Coordinate audits and financial reviews as needed
- Prepare and submit state and regulatory filings
- Offer Board access to secure online portals and financial dashboards
3. Maintenance & Property Oversight
- Conduct regular property inspections to assess community conditions
- Coordinate and manage vendor contracts and work orders for landscaping, repairs, janitorial, and other services
- Oversee capital improvement projects from bid to completion
- Manage emergency repairs and provide 24/7 response for critical issues
- Enforce preventative maintenance schedules to avoid costly future repairs
- Review vendor performance and ensure quality, reliability, and cost control
4. Community & Owner Relations
- Serve as the primary point of contact for homeowners and residents
- Facilitate owner engagement, community updates, and newsletters
- Support community events and neighborhood initiatives
- Provide educational resources on HOA responsibilities and best practices
- Mediate disputes and promote fair, effective conflict resolution
- Deliver responsive customer service for homeowner questions and requests
The Benefits of Partnering with SLPM
When you choose SLPM Association Management, you’re choosing a proactive partner focused on results, transparency, and the long-term health of your community.
1. Predictable, Stable Finances
We create and maintain balanced budgets, monitor reserves, and ensure timely collections. This financial discipline keeps your association stable, avoids surprise assessments, and protects property values.
2. Smarter Decision Making for the Board
With detailed data, accurate reports, and experienced recommendations, your Board can govern strategically and confidently — without unnecessary stress.
3. Increased Resident Satisfaction
Homeowners enjoy responsive service, consistent communication, and a well-maintained community. Happier residents lead to stronger engagement and fewer disputes.
4. Reduced Board Liability and Workload
SLPM takes on the administrative and compliance burdens, allowing your Board to focus on leadership and vision rather than day-to-day operations.
5. Enhanced Property Standards
Our proactive maintenance programs and vendor management ensure that common areas remain safe, beautiful, and properly cared for — supporting higher property values.
6. Long-Term Community Sustainability
We help your association plan ahead for reserve needs, capital projects, and maintenance cycles so your community remains strong for years to come.
How Our Process Works
Transitioning to professional management can feel like a big step — that’s why we make it seamless. SLPM follows a structured, transparent process to ensure smooth onboarding and consistent operations.
- Discovery & Assessment
We meet with your Board to review finances, contracts, governing documents, and community goals. - Transition & Implementation
We take over operations efficiently — transferring records, accounts, vendor relationships, and communications while maintaining full transparency. - Strategic Planning
Together, we develop short-term and long-term strategies for maintenance, reserves, capital improvements, and community engagement. - Ongoing Management & Reporting
You’ll receive monthly reports, financial updates, and regular communication. We hold check-ins with the Board to review progress and priorities. - Continuous Improvement
SLPM continuously evaluates performance metrics, vendor efficiency, and community satisfaction to refine and enhance results.
Our Commitment to Transparency & Accountability
We believe trust is earned through clarity and communication. That’s why every client benefits from our transparent, hands-on approach.
- Clear reporting and dashboards for full financial and operational visibility
- Open vendor bidding to ensure fairness and competitive pricing
- Flexible service packages so you pay only for what you need
- Responsive customer support from a real local team, not automated systems
- Strict compliance management with California’s Davis-Stirling Act
- No hidden fees — your agreement clearly defines every service provided
Our team believes that professional HOA management should make your life easier, not harder. We operate with honesty, responsiveness, and care in every interaction.
Frequently Asked Questions
Q: What size or type of HOA do you manage?
A: We manage a wide range of HOAs — from small condominium associations to large single-family home communities and mixed-use developments.
Q: Can you help with associations that are struggling financially or administratively?
A: Yes. We specialize in helping associations regain stability, streamline operations, and address challenges like past-due assessments or deferred maintenance.
Q: Who handles vendor payments and maintenance expenses?
A: Vendors and service providers are paid from the association’s operating or reserve accounts. SLPM verifies and processes invoices according to Board-approved budgets.
Q: How often does the Board receive reports and updates?
A: We provide monthly financial statements, maintenance updates, and communication logs. We also meet regularly with the Board to discuss performance and goals.
Q: Do you offer emergency response services?
A: Absolutely. We provide 24/7 emergency support for urgent issues such as plumbing leaks, power outages, or property damage.
Q: How do you help with long-term reserve planning?
A: We assist in preparing reserve studies, forecasting capital expenditures, and implementing responsible funding strategies to ensure your association’s future stability.